Aussie Home Loans under investigation
AUSSIE Home Loans is under investigation by the Privacy Commission after personal information pertaining to customers was found in a bin at one of its former offices.
The files of 44 of the mortgage lender’s customers were allegedly found in a recycling bin in the public corridor of a suburban office in Sydney’s outer west, the ABC reported tonight.
The discovery has raised concerns that the customers could have been vulnerable to identity theft and fraud.
An Aussie Home Loans office had occupied the building but had moved to another location before the files were found.
The Privacy Commissioner has launched an investigation.
Aussie chief executive Stephen Porges said the company was taking the matter seriously.
“I apologise unreservedly to all these people,” he said.
“We obviously look at our privacy very regularly, and we obviously thought we had an ideal process.
“We will be improving the process.”
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Tags: home loans